Refund & Cancellation Policy

Valu8tor Management Group will process a full refund for any appraisal orders that are cancelled at least 24 hours prior to the scheduled appraisal inspection appointment time.

Partial refunds for appraisal orders are available as outlined in the terms below.

Any appraisal order cancelled by the lender or borrower within 24 hours of the appraisal inspection but prior to the appraiser leaving the office will be subject to a $50 cancellation fee due to order processing costs. Any appraisal order that is cancelled after the appraiser has left the office for the appointment will be subject to a cancellation fee of no less than $150 due to order management costs and the appraiser’s travel costs.

Valu8tor Management Group is an independent third-party provider of appraisal management services and, as such, we do not issue any refunds for appraisal services once the appraiser has visited the property, completed the appraisal inspection and begun the valuation process. This includes appraisal orders for loans that were unsuccessful for any result not limited to credit, financing, and/or appraisal value related issues.

Valu8tor Management Group explicitly prohibits chargebacks generated by the borrower if a valid, authorized charge has been placed on a credit card as outlined above. All costs incurred by Valu8tor Management Group in collecting money that has been charged back will be added to the amount owed for said services, plus any interest allowable by law. The amount owed to Valu8tor Management Group is the responsibility of the cardholder and any party the cardholder has authorized to place the appraisal order.

We recommend contacting us prior to ordering your appraisal if you have questions regarding the statements outlined in the above refund and cancellation policy.  

If you have any questions, please contact us:

Valu8tor Management Group

Phone Number: 949-528-3221

E-mail: info@Valu8torMG.com